Privacy & Policy

In order to provide you with the best experience when using our system and application, Wilmar Consultancy Services ("us", "we", or "our") will collect, store, use, process, retain, transfer, disclose and protect your Personal Information. This Privacy Policy applies to all users of our applications, websites (, services, or products (“Applications”), unless covered by a separate privacy policy.

Read this Privacy Policy carefully and thoroughly to ensure that you understand our data processing practices. By reading this Privacy Policy, you can always make the best decision about the personal information that you share with us. Personal information here refers to any information which are related to an identified or identifiable natural person ("Personal Information"). By registering to and/ or using this application, you acknowledge that you have read this Privacy Policy and the Terms of Use and understand their content and consequences, and you agree and give consent to Us for the collection, use, disclosure and processing of your Personal information in accordance with this Privacy Policy and/or the Terms of Use. Further, you acknowledge that every Personal Information that you have provided or will provide is yours to share and is true and accurate.

This Privacy Policy includes the following matters:

  • Personal Information which we collect
  • The use of Personal Information which we collect
  • Sharing of Personal Information which we collect
  • Retention of Personal Information
  • Access and correction of Personal Information
  • Protections of your Personal Information
  • Changes to this Privacy Policy
  • Acknowledgment and consent
  • Marketing and promotional material
  • Anonymous Data
  • Third party platforms
  • How to contact us

    Following your consent, we may collect your Personal Information to provide our services to you when using the Application. In addition, we can also collect the Personal Information for other reasons as provided further in the Privacy Policy. The Personal Information consist of the information as seen below.

    • Basic personal information: when you are using our Application, we may request you to make an account in order to register your account. The Personal Information collected will include name, address, company name, company industry, company employee size, phone number, fax number, e-mail address, gender, photo, province, country.
    • Log Information: when you are using our Application, we may collect your data which we refer as a "log information". The log information may still be collected even though you do not make any account in our Site. This log information may include IP address, browser type, operating system, nationality, pages visited location, your mobile carrier, device information and search history as well as other generic internet usage related information. We use the log information to provide our users with the better experience using our Site.
    • Cookies and similar technologies: we may use cookies and/ or similar technologies (such as web beacons, tags, scripts). Cookies is a small piece of data that is stored in your computer or mobile device to help us track you. Like other websites, we may use cookies to give you better experience, so your computer and/or your mobile device will recognize you when you use our Site onwards. Please deactivate the cookies option, if you wish us to stop the cookies feature.

    We may use Personal Information collected for any of the following purposes as well as for such other purposes as are permitted by applicable law (“Purposes”):

    • To identify you and to register you as a user and to administer, verify, deactivate, or manage your account as such;
    • To facilitate or enable any verification as we may in our discretion consider necessary before the service provider provide you with the services or before we register you as a user, including Know Your Customer (KYC) process;
    • To enable service providers to provide you with such of the services as you have requested;
    • To communicate with you and to send you information in connection with the use of the Application;
    • To notify you of any updates to the Application or changes to the services available;
    • To process and respond to enquiries and feedback received from you;
    • To maintain, develop, test, enhance and personalize the Application to meet your needs and preferences as a user;
    • To monitor and analyze user activities, behavior, and demographic data including trends and usage of the various services available on the Application;
    • To send you direct or targeted marketing communications, advertisement, vouchers, surveys, and information on special offers or promotions.
    • We may disclose to or share with affiliates and other parties your Personal Information for any of the following purposes as well as for such other purposes as are permitted by applicable law:
      • Where you are a user, for the purpose of enabling a service provider, to perform or deliver a service;
      • Where required or authorized by applicable law (including but not limited to responding to regulatory enquiries, investigations or directives, or complying with statutory or regulatory filing and reporting requirements), for the purpose so specified in that Applicable Law;
      • Where there is any form of legal proceeding between you and us, or between you and another party, in connection with, or relating to the services, for the purposes of that legal proceeding;
      • In relation to any verification as we or a service provider may in our discretion consider necessary before we register you as a user, including Know Your Customer (KYC) process;
      • In an emergency concerning your health and/or safety (whether you are a user or a service provider) for the purposes of dealing with that emergency;
    • Where it is not necessary for the Personal Information to be associated with you, we will use reasonable endeavors to remove the means by which the Personal Information can be associated with you as an individual before disclosing or sharing such information.
    • We will not sell or lease your Personal Information.
    • Other than as provided for in this Privacy Policy, we may disclose or share your Personal Information if we notify you and we have obtained your consent for the disclosure or sharing.

    Your Personal Information will only be held for as long as it is necessary to fulfill the purpose for which it was collected, or for as long as such retention is required or authorized by Applicable Law. We shall cease to retain Personal Information, or remove the means by which the Personal Information can be associated with you as an individual, as soon as it is reasonable to assume that the purpose for which that Personal Information was collected is no longer being served by retention of Personal Information and retention is no longer necessary for legal or business purposes.

    Please note that there is still the possibility that some of your Personal Information might be retained by the other party (including by the service provider, if you are the user; or by the user, if you are the service Provider) in some manner. Information relayed through communications between users and service providers made other than through the use the Application (such as by telephone calls, SMS, mobile messaging or other method of communication) may also be retained by some means. We do not authorize and encourage the retention of Personal Information by such means and we have no responsibility to you for the same. We shall not be liable for any such retention of your Personal Information. You agree to indemnify, defend and release us, our officers, directors, employees, agents, partners, suppliers, contractors and Affiliates from and against any and all claims, losses, liabilities, expenses, damages and costs (including but not limited to legal costs and expenses on a full indemnity basis) resulting directly or indirectly from any unauthorized retention of your Personal Information.


    Subject to the applicable law, you may request us for access to and/or the correction of your Personal Information in our possession and control, by contacting us at the details provided below.

    We reserve the right to refuse your requests for access to, or to correct, some or all of your Personal Information in our possession or control if permitted or required under any applicable law. This may include circumstances where the Personal Information may contain references to other individuals or where the request for access or request to correct is for reasons which we reasonably consider to be trivial, frivolous or vexatious.


    Confidentiality of your Personal Information is of utmost importance to us. We will use all reasonable efforts to protect and secure your Personal Information against access, collection, use or disclosure by unauthorized persons and against unlawful processing, accidental loss, destruction and damage or similar risks. We will protect your Personal Information by maintaining reasonable security arrangements, including physical, technical and organizational procedures, to prevent unauthorized access, collection, use, disclosure, copying, modification, disposal or similar risks. If there is any breach of Personal Information, we will notify you through our channels, whether directly or indirectly, to give you sufficient information regarding such breach of Personal Information. Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your Personal Information, you acknowledge that we cannot guarantee the integrity and accuracy of any Personal Information which you transmit over the Internet, nor guarantee that such Personal Information would not be intercepted, accessed, disclosed, altered or destroyed by unauthorized third parties, due to factors beyond our control. You are responsible for keeping your account details confidential and you must not share your account details, including your password and One Time Password (OTP), with anyone and you must always maintain and fully responsible on the security of the device that you use.


    We may review and amend this Privacy Policy at our sole discretion from time to time, to ensure that it is consistent with our future developments, and/or changes in legal or regulatory requirements. If we decide to amend this Privacy Policy, we will notify you of any such amendments by means of a general notice published on the Application and/or website, or otherwise to your e-mail address set out in your account. You agree that it is your responsibility to review this Privacy Policy regularly for the latest information on our data processing and data protection practices, and that your continued use of the Application or website, communications with us, or access to and use of the services following any amendments to this Privacy Policy will constitute your acceptance to this Privacy Policy and all of its amendments.


    By accepting the Privacy Policy, you acknowledge that you have read and understood this Privacy Policy and you accept all of its terms. In particular, you agree and consent to us collecting, using, sharing, disclosing, storing, transferring, or otherwise processing your Personal Information in accordance with this Privacy Policy.

    In circumstances where you provide us with Personal Information relating to other individuals (such as Personal Information relating to your spouse, family members, friends, or other parties), you represent and warrant that you have obtained such individual’s consent for, and hereby consent on behalf of such individual to, the collection, use, disclosure and processing of his/her Personal Information by us.

    You may withdraw your consent to any or all collection, use or disclosure of your Personal Information at any time by giving us reasonable notice in writing using the contact details stated below. You may also withdraw your consent for us to send you certain communications and information via any “opt-out” or “unsubscribe” facility contained in our messages to you. Depending on the circumstances and the nature of the consent which you are withdrawing, you must understand and acknowledge that after such withdrawal of consent, you may no longer be able to use the Application or services. A withdrawal of consent by you may result in the termination of your account or of your contractual relationship with us, with all accrued rights and obligations remaining fully reserved. Upon receipt of your notice to withdraw consent for any collection, use or disclosure of your Personal Information, we will inform you of the likely consequences of such withdrawal so that you can decide if indeed you wish to withdraw consent.


    We may send you direct marketing, advertisement, and promotional communications via push-notification app, message in Application, post, telephone call, short message service (SMS), and e-mail (“Marketing Materials”) if you have agreed to subscribe to our mailing list, and/or consented to receive marketing and promotional materials from us. You may opt out from receiving such marketing communications at any time by setting your notifications on your mobile and clicking “turn of notifications”.


    We may create, use, license or disclose Personal Information, provided, however, (i) that all identifiers have been removed such that the data, alone or in combination with other available data, cannot be attributed to or associated with or cannot identify any person, and (ii) that has been combined with similar data such that the original data forms a part of a larger data set.


    The Application, website, and Marketing Materials may contain links to websites that are operated by third parties. We do not control nor accept liability or responsibility for these websites and for the collection, use, maintenance, sharing, or disclosure of data and information by such third parties. Please consult the terms and conditions and privacy policies of those third-party websites to find out how they collect and use your Personal Information.

    Advertisements contained on our Application, website, or Marketing Materials operate as links to the advertiser’s website and as such any information they collect by virtue of your clicking on that link will be collected and used by the relevant advertiser in accordance with the privacy policy of that advertiser.


    If you have any questions or requests relating to this Privacy Policy, please contact us through: